However, there are other employees with Thinkpads and USB-C Dock Gen2 where everything works fine. Where can I get the older firmware and is it even possible to downgrade?Īny other tips about this? It seems we are not the only people who have this kind of issues with this dock. I don't find any link to an archive or older firmware. Maybe there are some problems with the newest firmware?Ĭurrent firmware is V1.1 from Juny 2020.

However, for 1-2 days we have used the dock from another employee which has an older firmware. We switched the USB-C cable, same problem happen.

We have bought two docks and with both of them, the problems happens. After some hours, the same thing happens again. After login, displays stay black and nothing works until he removes and plug in the USB-C cable. It is as if the docking station has been 'bricked'.Īny help in getting the docking station to work again is highly appreciated.Customer complains about issues with his new Thinkpad E15 Gen2 with USB-C Dock Gen2 ( 40AS0090EU). I tried to run the firmware update again manually, but it wouldn't run as it apparently didn't detect the docking station even if the PC is plugged in. The PC simply behaves as if no external monitors are plugged into the PC at all. See screenshot below (from update log).Īfter the reboot, the external monitors didn't work any more with the docking station. Then it said the firmware utility wasn't installed, and I had to reboot the computer. The docking station was connected to a 170W power supply and two DisplayPort monitors at the time.

scanners & copiers Peripherals & accessories Software & Licensing Consumables, media & supplies Servers Uninterrupted power supply (UPS). Yesterday I was checking for updates and a firmware utility for the docking station came along with an update for the Intel Thunderbolt Software. Superb range of New products, Docks, Port Replicators & Docking Stations, Lenovo New products, Docks, Port Replicators & Docking Stations, Lenovo at Acquire. There are two DisplayPort monitors connected to it at any time. Hello, I'm using a ThinkPad Ultra Dock (40A2) with a P50 (model 20EN0007MN, using a P50 adapter for the docking station).

Lenovo dock firmware